Work in a restaurant

I worked in a restaurant called “Dan Feng Yu Lu”. This restaurant offers the service all day and likes kind of a teahouse. I used to eat there and I thought the waitress’attitude were very good. So I want to do better and give customers good impression.

First I wore the uniform and the manager told me some skills about how to deal the problems that happen suddenly. Then I began to start my work. There were some people in one table said they want to order. I took several menus and walked to them. They looked at me and asked if I am the waitress there. I said no and explain the reason why I pretended to be a waitress. They smiled and be more kind to me. I finished my first task very fast and successfully. Suddenly someone shouted why his dishes came too slowly and he had something to do later. I walked to him immediately and said sorry to him. Then I told him that I would help him to tell the kitchen faster and let him not too angry. He realized his attitude was really bad and said he could wait for a while. Other waitress were all praised me and said I was really clever. After that I offered service to a lot of tables and seemed that they all very satisfied with me .

Before I went to work, I was expected and excited. I imagine a lot of situation in my mind and felt a little bit nervous. During I working, I felt active and full of energy. I almost forgot everything except customers. I need customers believed me and I must pay attention to all the corners and focus on every detail that could make the customers more comfortable. I always need to work with other waitress together. We must cooperated well. For example, after I recorded customer’s orders, I needed to tell other waitress and let them to tell the kitchen and we couldn’t do everything by ourselves. Also, I met many kinds of customers. Some were kind and some were mean. But I couldn’t just judge them but I needed to offer the service to them. I must learn to bear a lot. After I finished my working day, I felt relaxed but very exhausted and even couldn’t move. But I felt happy and really proud of myself. I learnt a lot whatever the working skills or the way that how to communicate with others. This experience was really helpful and useful to me. This was the first work I got and in my future I will get a lot of different kind of works and I must learn to fit every job. That’s an important skill that I learnt from this experience. I also knew that not the society fit you but you must learn to fit the society. I hope I can get more experience like this and learn more that can help me to be more intelligent.